💼 Welcome to BSB50120 – Diploma of Business

This qualification is designed for learners aiming to build strong, practical business skills for a variety of roles across the Business Services industry. It’s ideal for those already working in business or administration roles who want to take the next step in their career, or for individuals looking to broaden their capabilities across different business functions.

You’ll develop the knowledge to manage business operations, make informed decisions, and support teams or projects in a professional setting.

🏢 Where This Qualification Can Take You

The Diploma of Business prepares you for roles such as:

  • Team Leader or Supervisor

  • Office or Business Manager

  • Project Administrator

  • Executive Assistant

  • Operations or Administration Coordinator

📚 What You’ll Learn

Throughout this course, you’ll build essential business skills, including:

  • Managing business resources and operational plans

  • Handling budgets and financial processes

  • Leading workplace communication and team performance

  • Managing risks and ensuring compliance

  • Developing critical thinking in real-world business scenarios

BSBXCM501 Lead communication in the workplace

This course develops your skills to lead effective communication within a workplace environment. You’ll learn how to develop communication protocols, present information persuasively, negotiate outcomes, mentor others, and continuously improve communication practices.

Ideal for supervisors, team leaders, and managers, this unit strengthens your ability to influence, motivate, and manage communication strategies across diverse audiences and situations.

BSBSUS511 Develop workplace policies and procedures for sustainability

This course equips you with the skills and knowledge needed to develop and implement sustainability policies in a workplace setting. You’ll learn how to create policies that minimise environmental, social, and economic impacts, while promoting continuous improvement and organisational value.

BSBOPS502 Manage business operational plans

This course teaches you how to develop, implement, and monitor business operational plans that support workplace efficiency, productivity, and profitability. You'll gain hands-on experience in resource planning, performance monitoring, risk management, and stakeholder communication.

It’s ideal for individuals working in supervisory or management roles who are responsible for leading teams, aligning operations with broader business strategies, and ensuring the smooth delivery of daily business functions.

BSBOPS501 Manage business resources

Learn how to plan, allocate and monitor business resources effectively to support your organisation’s goals. This unit gives you practical skills in resource planning, stakeholder consultation, budgeting, and reporting — all essential for working in supervisory or operations roles.

You’ll complete tasks that reflect real workplace scenarios, such as developing resource plans, tracking performance, and suggesting improvements. Ideal for current or future team leaders, coordinators, or anyone responsible for using business resources wisely.