This course develops the skills and knowledge required to lead and maintain effective workplace relationships in animal care and related industries. You will explore strategies for communication, consultation, teamwork, and conflict management while applying organisational values and professional standards.
Through practical activities and workplace scenarios, you will learn how to support collaboration, resolve challenges, and adapt your leadership style to build trust and strengthen organisational culture. The focus is on creating respectful, inclusive, and productive environments that benefit both staff and the animals in their care.
- Teacher: ABHILASH VASUDEVA