BSBOPS402 Coordinate business operational plans

This course gives you the skills and knowledge to plan, implement, monitor and review operational plans within a workplace or simulated environment.

You will learn how to:

  • Consult with stakeholders to identify resource needs.

  • Prepare and implement operational plans.

  • Support staff through recruitment, onboarding and supervision.

  • Monitor performance against budgets and key performance indicators (KPIs).

  • Adjust plans to manage contingencies.

  • Prepare reports and make recommendations to management.

This course is practical and workplace-focused. You will work with case studies and real-world examples to develop your ability to coordinate resources, manage performance, and support organisational objectives.

On successful completion, you will be able to prepare, implement and review operational plans that align with organisational goals, while ensuring resources are managed efficiently and effectively.