This course teaches you how to identify the information needs of clients or team members and respond professionally using up-to-date animal care knowledge. You’ll learn how to locate and interpret product and service information, use workplace systems to access animal records, and clearly communicate recommendations for health, hygiene, enrichment and dietary care.
Whether you're working in a pet retail store, clinic, shelter, or animal day-care facility, this unit gives you the practical skills to support animal wellbeing through informed decisions, teamwork, and responsible communication.
- Teacher: Hellen Andrade
- Teacher: Crystalle Demillo