This course gives you the practical skills and knowledge to work on the front line of a veterinary clinic. You’ll learn how to welcome clients, gather patient histories, manage appointments, maintain accurate records, and assist with basic reception and communication tasks under the supervision of a qualified veterinary nurse or vet.

This course is ideal for learners starting out in the veterinary industry and wanting to build their confidence in a client-facing role. You'll gain experience using veterinary terminology, supporting clinic operations, and delivering friendly, professional customer service.