This course provides the essential skills and knowledge to communicate effectively in the workplace. You’ll learn how to gather, convey, and receive information using verbal, non-verbal, and written communication methods while following organisational protocols.
Ideal for individuals starting out in the workforce, this unit strengthens your ability to work with others, seek and act on feedback, and complete communication tasks under supervision across a variety of workplace settings.
By the end of the course, you’ll be able to confidently interact with colleagues and customers, draft simple workplace documents, and contribute to effective workplace communication.
- Teacher: Hellen Andrade
- Teacher: Crystalle Demillo