🐾 Welcome to ACM30122 – Certificate III in Animal Care Services

ACM30122 – Certificate III in Animal Care Services

This course is designed for learners who want to work in a wide range of animal care roles. It will help you build the knowledge and practical skills to confidently care for animals and contribute to the smooth running of animal care facilities and services.

You'll learn how to carry out daily care routines, handle animals safely, use grooming or cleaning tools, follow welfare procedures, and work both independently and as part of a team.

🐶 Where You Could Work

With this qualification, you may find work in places such as:

  • Animal shelters and holding centres

  • Boarding and day care facilities

  • Pet grooming salons

  • Breeding facilities

  • Pet sitting businesses

  • Other animal-related services

🧠 What You’ll Learn

By completing this course, you’ll gain the skills to:

  • Care for and handle animals using safe, respectful techniques

  • Operate grooming and cleaning tools correctly

  • Organise daily tasks and manage your time

  • Follow animal welfare standards and workplace policies

  • Solve common animal care problems

  • Take responsibility for your work and use sound judgement

🎓 What’s Expected of You

To successfully complete this qualification, you are expected to:

✔ Attend all classes and actively participate in theory and practical learning
✔ Complete all online activities, readings, and tasks on Moodle
✔ Work safely and follow all animal welfare procedures
✔ Submit assessments on time and according to instructions
✔ Ask your trainer if you ever need clarification or help

ACMINF301 Comply with infection control policies and procedures in animal care work

This course provides the essential skills and knowledge to maintain infection control and hygiene standards in animal care settings. You’ll learn how to identify infection risks, apply safe work practices, manage spills and contamination, and contribute to workplace biosecurity.

It’s ideal for learners working under supervision in veterinary clinics, shelters, grooming salons, wildlife centres, and boarding facilities who are responsible for supporting a clean, safe environment for both animals and people.

ACMGEN308 Walk and exercise dogs

This course teaches you the essential skills to safely walk and exercise dogs in a variety of professional settings. You’ll learn how to assess each dog’s needs, apply safe and low-stress handling techniques, reinforce positive behaviour, and meet client or workplace requirements — all while following local regulations and animal welfare standards.

Whether you’re working in a pet care business, animal shelter, boarding facility, or providing dog walking services, the knowledge and practical experience gained in this course will help you ensure the health, safety, and wellbeing of the dogs in your care.

ACMBEH404 Condition animal behaviour

This course focuses on conditioning animal behaviour using positive reinforcement techniques, applying both operant and classical conditioning across a variety of species. You’ll learn how to develop structured behaviour plans, apply them in real-world settings, and support others in their implementation.

Ideal for those working independently or in supervisory roles, this course builds your ability to manage routine and unexpected animal behaviour while meeting animal welfare and workplace safety requirements.

ACMWHS301 Contribute to workplace health and safety processes

This course covers the skills and knowledge needed to plan, support, and contribute to workplace health and safety (WHS) in an animal care environment. You'll learn how to follow WHS procedures, manage risks, and support the wellbeing of yourself and others at work.

It’s ideal for those with WHS responsibilities as part of their role, including ensuring safe practices in animal care settings. You’ll work under broad direction and use judgement to solve problems and maintain compliance with health and safety regulations.

ACMGEN311 Maintain and monitor animal health and wellbeing

Learn how to monitor animal health through daily observation of behaviour and condition in a range of care settings. This course teaches you the skills to support animal health management in both short- and long-term care facilities, working with various species.

You’ll complete tasks in real or simulated environments, taking responsibility for monitoring animal wellbeing, following workplace procedures, and meeting safety and welfare standards. Ideal for anyone working in an animal care team environment.