🐾 Welcome to ACM30122 – Certificate III in Animal Care Services

ACM30122 – Certificate III in Animal Care Services

This course is designed for learners who want to work in a wide range of animal care roles. It will help you build the knowledge and practical skills to confidently care for animals and contribute to the smooth running of animal care facilities and services.

You'll learn how to carry out daily care routines, handle animals safely, use grooming or cleaning tools, follow welfare procedures, and work both independently and as part of a team.


🐶 Where You Could Work

With this qualification, you may find work in places such as:

  • Animal shelters and holding centres

  • Boarding and day care facilities

  • Pet grooming salons

  • Breeding facilities

  • Pet sitting businesses

  • Other animal-related services


🧠 What You’ll Learn

By completing this course, you’ll gain the skills to:

  • Care for and handle animals using safe, respectful techniques

  • Operate grooming and cleaning tools correctly

  • Organise daily tasks and manage your time

  • Follow animal welfare standards and workplace policies

  • Solve common animal care problems

  • Take responsibility for your work and use sound judgement


🎓 What’s Expected of You

To successfully complete this qualification, you are expected to:

✔ Attend all classes and actively participate in theory and practical learning
✔ Complete all online activities, readings, and tasks on Moodle
✔ Work safely and follow all animal welfare procedures
✔ Submit assessments on time and according to instructions
✔ Ask your trainer if you ever need clarification or help


This course provides the essential skills and knowledge to maintain infection control and hygiene standards in animal care settings. You’ll learn how to identify infection risks, apply safe work practices, manage spills and contamination, and contribute to workplace biosecurity.

It’s ideal for learners working under supervision in veterinary clinics, shelters, grooming salons, wildlife centres, and boarding facilities who are responsible for supporting a clean, safe environment for both animals and people.

This course teaches you the essential skills to safely walk and exercise dogs in a variety of professional settings. You’ll learn how to assess each dog’s needs, apply safe and low-stress handling techniques, reinforce positive behaviour, and meet client or workplace requirements — all while following local regulations and animal welfare standards.

Whether you’re working in a pet care business, animal shelter, boarding facility, or providing dog walking services, the knowledge and practical experience gained in this course will help you ensure the health, safety, and wellbeing of the dogs in your care.